This session was recorded.

Recorded Session: https://ccco.yuja.com/V/Video?v=3832712&node=13166169&a=1817566241&autoplay=1

Join the Academic Technology Support team to review the most effective instructor and student support channels available. Discover a couple of technical tips to share with your students and learn about new D2L tool features and improvements.
Attendees will be able to:
• Describe the 24×7 Support Channels available to students and instructors
• List which support channels are the best options for students and instructors
• Describe 24×7 Helpdesk Tier 1 support and how to request assistance
• Share technical support tips with their students to improve student experience
• Utilize new D2L tool features and improvements